ShopiQue Prime Store
Refund Policy
Last Updated: June 2026
At ShopiQue Prime Store, we provide digital products,
premium subscriptions and software services.
Due to the nature of digital goods,
all purchases are generally non-refundable once delivered.
Eligible Refund Cases
- Service cannot be delivered within the promised timeframe.
- Purchased product differs significantly from the product description.
- Technical issues prevent activation or delivery of the service.
- Duplicate payments were made accidentally.
Non-Refundable Cases
- Customer changes their mind after purchase.
- Product has already been delivered successfully.
- Incorrect information was provided by the customer.
- Account suspension due to customer misuse or platform policy violations.
- Subscription services that have already been activated.
Refund Request Process
To request a refund, please contact our support team within
24 hours of purchase and provide:
- Order ID or Payment Reference
- Product Name
- Reason for Refund
- Screenshots or Supporting Evidence
Refund Processing Time
Approved refunds are generally processed within
3–7 business days depending on the payment provider.
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